Q: What is TradeFlow?

A: TradeFlow connects homeowners with trusted local tradespeople. Customers can find professionals, review profiles, compare ratings and arrange work with confidence.

Q: How do I find a tradesperson?

A: Simply post your job details, choose your preferred trade and location, then connect with suitable professionals.

Q: Are tradespeople verified?

A: TradeFlow helps homeowners make informed choices by showcasing profiles, reviews, completed work and verification information.

Q: Do I need to pay upfront?

A: Payment arrangements are agreed between the homeowner and tradesperson.TradeFlow supports a secure deposit system to protect both parties and ensure commitment before work begins.

Q: How do deposits work?

A: For suitable jobs, homeowners and tradespeople can agree a secure deposit before work begins. Deposits help protect both sides by confirming the booking, helping tradespeople cover materials and preparation costs, while giving homeowners confidence that their project is organised.

TradeFlow applies a small 3% service fee to deposits processed through the platform. This helps us maintain a secure, reliable service, continue improving the platform and provide features that protect both homeowners and tradespeople.

The deposit amount, job details and payment terms are always agreed between the homeowner and tradesperson before work starts.

Q: What happens if there is a dispute?

A: TradeFlow encourages clear communication, agreed quotes and documented job details to help prevent disputes. Customers and tradespeople can use the platform records as a reference.

Q: Can I leave a review?

A: Yes. Verified customers can leave honest feedback after completed work, helping reward great tradespeople and guide future homeowners.

Tradesperson FAQs:

Q: How does TradeFlow help tradespeople?

A: TradeFlow helps skilled professionals find new customers, build their reputation and manage opportunities without relying solely on advertising or lead-buying platforms.

Q: Do I have to pay to join TradeFlow?

A: No. Tradespeople can create a profile and use TradeFlow without mandatory subscription fees.

Q: Are there paid subscriptions?

A: Yes. TradeFlow offers optional subscription plans for tradespeople who want additional features, increased visibility, enhanced profile options and business growth tools.

Q: Can I use TradeFlow for free?

A: Yes. Free members can access the platform and receive opportunities. Paid plans are completely optional and designed for tradespeople who want extra benefits.

Q: How does TradeFlow stop customers and tradespeople avoiding the platform?

A: TradeFlow encourages secure communication, clear quotes and deposit options through the platform. Keeping work organised through TradeFlow helps protect both parties and allows tradespeople to build verified reviews and reputation.

Q: What are the benefits of subscribing?

A: Subscription benefits may include increased profile visibility, priority placement, advanced business tools, more customer insights and features designed to help trades grow.

Q: Can I cancel my subscription?

A: Yes. Subscriptions are voluntary and can be cancelled according to the terms and conditions.